Any consumer who uses or undertakes to use the amount of electricity annually set by the Energy Market Regulatory Board (EPDK) is defined as an “eligible consumer.” The limit set for being an eligible consumer is published by EPDK every year until Jan. 31. Individuals and institutions that exceed this limit in the previous year or the current year can become eligible consumers.
Eligible consumers are able to make use of more affordable price alternatives while purchasing electricity under market conditions. Non-eligible consumers, on the other hand, are obliged to purchase electricity from the assigned supplier company in their region and the electricity they consume is billed based on tariffs subject to regulations by EPDK.
Supplier companies that want to sell electricity by having a contract with eligible consumers enter information about eligible consumers to the Market Management System (MMS). According to the Regulation on Electricity Market Balancing and Settlement, the data entries of eligible consumers who will choose their supplier for the first time shall be made until midnight on the last business day before the sixth day of the current month at the latest. These information entries are announced to the current supplier of the eligible consumer through the system.
The new supplier starts supplying electricity as of the first day of the next month. If the data entries are made after the specified dates, the energy supply starts on the first day of the following month. During the period until the start of the new tariff, the consumer supplies electricity at the current tariff price.
Yes, you can change your supplier by signing a bilateral agreement with any supplier company.
When the contract with the supplier is terminated for any reason, the supplier applies to the Market Operator. If the application is filed until midnight on the last working day before the 6th day of the current month, the electrical energy supply of the eligible consumer from that supplier ends on the last day of the current month. If the application is filed after that date, the electricity supply of the eligible consumer ends as of the last day of the following month.
If eligible consumers who had used the right to choose their supplier do not make a contract with another supplier after the termination of the activities of their suppliers or the termination of their contracts for any reason etc., their electrical energy is covered by the assigned supply company in their region.
In accordance with the Regulation on the Electricity Market, the contractual relationship between you and the supplier concerns only the sale of electrical energy. The relevant electricity distribution company and/or TEİAŞ are responsible for power outages originating from the transmission and/or distribution facilities due to problems concerning the continuity of the supply and disruptions and interruptions in the distribution/transmission network.
The process will be in line with the provisions of your bilateral agreement regarding tariff and/or price change, we recommend that you review your bilateral agreement.
Electricity supply cannot be cut off due to the debts of consumers arising from bilateral agreements. However, the electricity supply for natural or legal persons who purchase electrical energy and/or capacity from the assigned supply company through regulated tariffs may be cut off due to their debts even if the supplier was changed. So, you might be experiencing a power cut due your unpaid debts within your retail sales contract period. If this is not the case, the relevant electricity distribution company and/or TEİAŞ are responsible for power outages originating from the transmission and/or distribution facilities due to problems concerning the continuity of the supply and disruptions and interruptions in the distribution/transmission network.